Question 1

What is my ring size?

Accepted Answer

We recommend that you see your local jeweller to measure your exact ring size. Or come to see us at our Newtown studio in Wellington if you live locally :) Determining your ring size at home can be very tricky and a few millimeters(!) can have a dramatic effect on your measured ring size. If you would like to use an existing ring and have a printer at home, this printable ring size chart (https://cdn.shopify.com/s/files/1/1319/9109/files/Walker_and_Hall_Ring_Size_Guide.pdf?v=14219867927748120634)might help. As guidance, most women in New Zealand are a size N.

Question 2

What if the ring doesn't fit?

Accepted Answer

We’re happy to resize your ring for you and only ask for a small extra charge of NZ$20 for our time and additional postage (unless you are able to come see us in-store, of course).
 
Please note that rings featuring a stone (e.g. our Wellington Pebble Ring) cannot be resized, but you're welcome to exchange them.

Question 3

Can you customize/personalize?

Accepted Answer

Sure! Contact me and let's talk about your idea.

Question 4

What kind of silver and gold do you use?

Accepted Answer

I'm using pure silver (950) and pure 22K or 24K gold only.

Question 5

Can I purchase gift certificates?

Accepted Answer

Yes, I can create personalised gift-certificates with your value of choice.
You will receive your personalised gift-certificate within 24 hours and they print beautifully.
 
 Each gift-certificate is valid for a 12 month period, or longer if required.

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